Location
cape town, city of cape town metropolitan municipality, South-Africa
Posted
July 05, 2026
Job Description
Overview
Due to the growing demand for optimal service, we are urgently looking for Contact Center Agents for our Service Contact Center. In this role, you will be the first point of contact for consumers with questions about our household appliances, repairs, complaints, and associated services.
Qualifications
Education & Experience
- Preferably, you have had a first successful work experience in a customer-oriented role.
- You have an interest in digital developments and can work well with computer systems.
- You have excellent verbal and written knowledge of Dutch- Essential
Responsibilities
Your Responsibilities
- Answering questions about the use of household appliances, defects, and malfunctions.
- Following training on products, conversation techniques, and customer experience.
- Proactively contributing to customer satisfaction and persona...