宴会服务领班

IHG

Full-time other-general
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Location
Kunming, China, China
Posted
July 08, 2026

Job Description

1. 统筹协调宴会厅日常服务运营,合理安排服务人员班次与岗位分工,确保各环节服务流畅、高效。
2. 主持宴会前筹备会议,检查场地布置、设备设施、物料准备及服务标准落实情况,及时整改问题。
3. 现场督导中大型宴会(含婚宴、商务宴请、庆典活动等)全流程服务执行,处理突发状况,保障客户体验与服务品质。
4. 对一线服务员开展日常带教、实操指导与服务标准考核,协助人力资源部门组织岗位技能培训与服务案例复盘。

1. 大专及以上学历,酒店管理、旅游管理、餐饮服务等相关专业优先。
2. 具备2年及以上高星级酒店或中高端餐饮企业宴会/餐饮服务一线工作经验,其中至少1年担任服务组长或带班角色。
3. 熟悉宴会服务全流程标准(含迎宾、席间服务、酒水服务、收尾整理等),掌握中西餐礼仪及常见宴会类型服务要点。
4. 具备良好的现场协调能力、应变能力及团队管理意识,能独立应对客流高峰及临时调整需求。
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion...