Workshop Service Advisor

Full-time Other-General

Service Advisor Location: Walmer Port Elizabeth A reputable workshop based in Walmer is seeking an experienced and customer-focused Service Advisor to join their professional team. The successful candidate will be the key link between customers and the workshop, ensuring an outstanding service experience from vehicle check-in through to collection. Key Responsibilities

• Welcome customers in a friendly and professional manner.
• Book in vehicles and accurately capture customer concerns and service requirements.
• Communicate effectively with technicians regarding repairs, maintenance, and vehicle progress.
• Provide customers with clear explanations of recommended work, costs, and completion timelines.
• Prepare quotations, estimates, and job cards.
• Keep customers informed throughout the repair process.
• Ensure all administration is completed accurately and efficiently.
• Deliver exceptional customer service while maintaining...