Workplace Solutions - Technical Trainer - Equity Share Plan Products & Systems

Full time Business Operations Specialists

Technical Trainer - Equity Share Plan Products & Systems. 

Role summary 
The technical trainer designs and delivers role-based training for equity share plan products and the systems that support plan administration. The role partners with Product, Operations, Technology, Risk/Controls, and Client Service teams to ensure training content is accurate, compliant, and aligned to production processes. 

Role responsibilities: 
• Deliver instructor-led and virtual training for new hires and existing staff across equity plan administration and supporting platforms. 
• Build structured learning paths (onboarding, role proficiency, release training, refresher training) with clear objectives and assessments. 
• Train on core workflows within equity plan administration systems. 
• Support training for system releases inclusive of calendar and team communications. 
• Ensure training content aligns and is maintained to documented procedures...