Location
london, england, United-Kingdom
Posted
June 29, 2026
Job Description
Role Mission
We're seeking an experienced Workplace IT Support Engineer to join our Workplace IT Support Team. Reporting to the Workplace IT Team Lead you'll deliver comprehensive M365, end‑user compute, and workplace systems support to our global staff. This role combines hands‑on technical support with some project delivery, managing the complete staff life‑cycle, and acting as a key technical resource supporting Security Operations, Business Systems, and IT Procurement functions.
This is an excellent opportunity for a self‑motivated support professional to make a real impact in a fast‑growing RegTech business serving global financial institutions.
Key Responsibilities
End User Support
- 1st and 2nd line support for hardware, software, M365 and connectivity across UK and remote staff.
- Manage and prioritise a personal ticket queue to SLA using Jira Service Management.
- Troubleshoot Windows and macOS endpoints, ...