Workforce Supervisor

Full-time Management & Operations

## Workforce SupervisorApplylocations: Quezon City MNL Philippinestime type: Full timeposted on: Posted Todayjob requisition id: JR13824At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.RESPONSIBILITIES: ● Analyze the impact of volume, AHT and shrinkage on staffing requirement ● Maintain operational forecast and create forecast to variance analysis ● Advise on staffing needs and performance issues impacting service levels to the WFM lead in a timely manner ● Analyze staffing plans and...