Workforce Management Scheduler Analyst

full time Business Operations Specialists

Experienced Workforce Management Scheduler Analyst is wanted to join our clients team in Essen, Germany.

DUTIES AND RESPONSIBILITIES:

• Create and manage comprehensive schedules, incorporating team needs such as training, coaching, feedback sessions, and future resource requirements.
• Resolve scheduling conflicts and recommend solutions for issues or special requests from team members or clients.
• Collaborate with key operational contacts to effectively schedule activities, including unplanned and planned absences or downtime.
• Provide weekly staffing projections for the upcoming weeks to assist with planning and resource allocation.
• Maintain and update employee records, including skills, scheduling agreements, time-off entitlements, and contractual details in the scheduling system.
• Develop schedules that meet client requirements, incorporating training, coaching, and performance feedback, as well as forecasted t...