Workforce Management Lead: Forecasting & Scheduling

iQor (branded as iQor CXBPO™)

Full-time Human Resources
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Location
, , philippines, , , philippines, Philippines
Posted
July 23, 2026

Job Description

iQor (branded as iQor CXBPO™) is hiring for a role focused on managing resources and ensuring KPI targets are met. This position oversees various administrative duties and requires participation in client calls to monitor performance.

The ideal candidate will have strong workforce management experience, ideally in a call center environment, along with excellent communication and analytical skills. A Bachelor's Degree in Business Administration or a related field is preferred.

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