Workforce Management Assistant: Real-Time Scheduling

Everise, Inc.

Full-time Human Resources
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Location
bonifacio, misamis occidental, Philippines
Posted
July 21, 2026

Job Description

Everise, Inc. in Bonifacio, Philippines is seeking an experienced Assistant Manager for Workforce Management to lead the WFM team, forecast call volumes, and optimize staffing.

You will collaborate with site operations to align schedules with service levels and client requirements. You will monitor real-time performance, develop contingency staffing plans, prepare management reports, and ensure accuracy in analytics.

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