Workflows Technical - Sr Technical Specialist

Full-time Management & Operations

**Position Summary****Purpose:**Supplies standard methodology consultative and sophisticated technical customer service to clients in understanding, extracting and accurately using LSEG and third-party data, including training, client meetings, documentation, fix, articulation of financial content and product capabilities, and coding assistance for the customer's workflow integration or financial research project.**Role Responsibilities*** Works independently to tackle client queries and resolve where precedent may not exist, ensuring the accurate delivery of information and resolution and training more junior staff* Provides second level specialised technical support to various users and corporate IT administration teams at customer accounts and may perform more complex installations, upgrades,* migrations and technical onboarding activities* Troubleshoots, research, and answers client inquiries of a technical nature around the technical specifications of the product to work accuratel...