Location
cebu city, central visayas, Philippines
Posted
June 26, 2026
Job Description
Time Type: Full time
Worker Type: Employee
The purpose of this role is to drive business decisions by analysing trends and identifying opportunities using various models and systems. The role involves leading and coordinating projects, reports, and operational activities within the team to drive change and enhance service delivery. It also involves designing, developing, and maintaining reporting systems and processes to provide accurate, timely, and insightful information to support strategic and operational decision‑making. The role works closely with multiple departments, collects data, and presents it in a clear and understandable manner to assist stakeholders in making informed choices.
Responsibilities
- Provide recommendations on business improvement plans/strategies.
- Develop programs and frameworks that improve SLAs and KPIs.
- Translate business strategies into operational objectives for specific lines of business. ...