Location
manila, metro manila, Philippines
Posted
May 27, 2026
Job Description
Make a difference. Be happy. Grow your career.
The Role
The Application Analyst II provides advanced support for clinical and business applications within the Managed Services division of Nordic Global. This role requires a comprehensive understanding of the healthcare landscape, application functionalities and great responsibility in managing support requests, documentation, and vendor relationships.
Key Responsibilities
- Respond to application support requests and incidents within defined SLAs, ensuring high-level customer service and communication.
- Manage application and team documentation through proper document management lifecycles.
- Maintain and expand relationships with software vendors, ensuring application teams receive top-tier support.
- Plan and execute application upgrades, ensuring applications stay patched for security vulnerabilities.
- Achieve necessary certifications and continue profes...