Location
ottawa, on, Canada
Posted
June 21, 2026
Job Description
Our client, a large name within the Public sector, is looking for a Windows Support Engineer on 1 year contract basis with a strong possibility of extension.
Responsibilities
- Provide direct support to projects and platform operations, deploying, maintaining, and upgrading our Windows server environment, both on-premise and cloud
- Provide ongoing level 2 technical support, maintenance, and improvement to Bank environments
- Provide direct support through a ticketing system (ServiceNOW) to application owners, developers, and related internal and external teams
- Create thorough and detailed documentation (SOPs) of all changes, upgrades, procedures, user/vendor interactions, and root cause analysis
- Recommend ways to improve performance, quality, and efficiency
- Other related activities and deliverables, as required
Required Qualifications & Skills
- University degree or college diploma ...