Location
, , philippines, , , philippines, Philippines
Posted
May 27, 2026
Job Description
ibex in the Philippines is seeking a Workforce Management Coordinator to oversee real-time call volume and schedule adherence. This role involves managing event scheduling, analyzing staffing trends, and ensuring optimal workforce utilization. Ideal candidates should have strong analytical skills and experience in call center operations. Responsibilities include monitoring agent performance, coordinating with leadership on operational updates, and preparing necessary reports to maintain performance standards.
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