WFM Leader: Forecasting, Real-Time Ops & Team Growth
Teleperformance
Full-time
Management & Leadership
Location
cape town, western cape, South-Africa
Posted
June 26, 2026
Job Description
Teleperformance in Cape Town is seeking an experienced WFM Assistant Manager to lead and optimize the Workforce Management team. Responsibilities include staffing forecasts, real-time data management, and performance reporting aimed at achieving operational efficiency.
The ideal candidate has 3-5 years of experience in workforce management along with a strong leadership background. A Matric equivalent qualification is essential. The role offers opportunities for team development and cross-department collaboration.
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