WFM Analyst I: Real-Time Forecasting & Queue Management

iQor, Inc.

Full-time Human Resources
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Location
mawaque, pampanga, Philippines
Posted
June 26, 2026

Job Description

iQor, Inc. in Pampanga, Philippines, seeks a dedicated professional to monitor service levels and manage contact center performance. The candidate should have solid experience in workforce management, including forecasting and scheduling, and demonstrate proficiency in analytical skills.

The role demands strong communication abilities and a background in call/contact centers. A Bachelor's degree is preferred. The company offers a supportive work culture with opportunities for growth.

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