Location
toronto, on, Canada
Posted
July 02, 2026
Job Description
Become a Trust & Safety Associate at WEBTOON Entertainment, where your bilingual abilities in Thai, Indonesian, or Traditional Chinese will contribute to a safer platform for all users. Focus on creator and user operations, including policy enforcement and content moderation.
In this position, you will review reports of policy violations, conduct transparent investigations, and interact with users regarding feedback and issues. Your role is pivotal in advocating for a safe community and collaborating with teams to refine content policies.
Key Responsibilities:
• Review and resolve reports of potential policy violations
• Conduct unbiased investigations of reported content
• Support moderation teams in addressing user issues
• Respond to user inquiries and complaints promptly
• Assist in policy research and policy development
Requirements:
• Bachelor’s degree in relevant fields
• 1-2 years of experience in trust and safety management
• Native proficiency...
In this position, you will review reports of policy violations, conduct transparent investigations, and interact with users regarding feedback and issues. Your role is pivotal in advocating for a safe community and collaborating with teams to refine content policies.
Key Responsibilities:
• Review and resolve reports of potential policy violations
• Conduct unbiased investigations of reported content
• Support moderation teams in addressing user issues
• Respond to user inquiries and complaints promptly
• Assist in policy research and policy development
Requirements:
• Bachelor’s degree in relevant fields
• 1-2 years of experience in trust and safety management
• Native proficiency...