Warranty Representative / Customer Service

Forest River, Inc

Full-time Information and Record Clerks
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Location
Middlebury, Indiana, United States
Posted
June 25, 2026

Job Description

Responsibilities


  • Provide Technical Support to our Dealer base (via phone/email).
  • Authorization of warranty claims 
  • Provide Customer Service to both Dealer and Retail base (via phone/email).
  • Provide Production Support and help with Problem Resolution.
  • Develop Troubleshooting documents.
  • Learn product line from frame to final.
    • Qualifications
  • Attention to detail and accuracy
  • Intermediate computer skills, familiar with Microsoft Office programs
  • Prefer a certain familiarity or general knowledge of RV parts, or an understanding of electrical/technical systems
  • Must have excellent written and verbal communication skills
  • A desire to provide extraordinary customer service to the dealer/customer network
  • Able to work within a group and transition between responsibilities given
  • Willingness to learn many different components of a RV

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      June 25, 2026
    • Application Deadline
      August 04, 2026