Location
hermosillo, hermosillo, Mexico
Posted
June 15, 2026
Job Description
The Warranty Manager is responsible for developing, implementing, and overseeing warranty processes and policies to ensure customer satisfaction, cost control, and compliance with customer and industry requirements. This role requires strong collaboration with quality, engineering, operations, and customer service teams to analyze warranty claims, identify root causes, and drive corrective actions. The Warranty Manager will also serve as the primary liaison between the company and OEM customers regarding warranty issues and recovery initiatives
Key Responsibilities:
**Warranty Program Management**
Develop, implement, and maintain warranty policies and procedures that align with customer requirements and company objectives.
Manage the end-to-end warranty claim process, including intake, validation, adjudication, and closure.
Coordinate with customers (OEMs and Tier 1 partners) on warranty-related matters, ensuring timely communication and resolution.
Ensure compliance ...
Key Responsibilities:
**Warranty Program Management**
Develop, implement, and maintain warranty policies and procedures that align with customer requirements and company objectives.
Manage the end-to-end warranty claim process, including intake, validation, adjudication, and closure.
Coordinate with customers (OEMs and Tier 1 partners) on warranty-related matters, ensuring timely communication and resolution.
Ensure compliance ...