Location
nilai, negeri sembilan, Malaysia
Posted
June 04, 2026
Job Description
Field Early Warning Procedure
- Detect field claim spikes with FEW triangles, analyze factors, create red flag until 15th of each month.
- Link VIM with Red flag within 48h: use VIM if known issue or VIM FEW to ensure the quick collection of the “Right” parts.
- Monitor the 3MIS claims for each claims category and confirm the efficiency of containment actions.
- Maintain customer part number in WINGS to ensure compliance with Valeo product hierarchy.
Field Returns Analysis
- Secure warranty return samples, follow the Valeo warranty part analysis procedure, and comply with Customer and Valeo Warranty QRQC requirements, including respect of timing.
OEM, Dealer, and End User Interface
- Interface with OEM quality and service teams, dealers, and end users to support warranty concerns and collect detailed field data. Present findings logically to customers as required.