Warranty Administrator

WAJAX

Full Time Supervisors of Office and Administrative Support Workers
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Location
Hamilton, Ontario, Canada
Posted
June 23, 2026

Job Description

The Opportunity

Accountable/responsible for ensuring the consistent application and administration of the companyโ€™s warranty programs. Updates warranty information as required and provides accurate records and documentation as applicable.

The Role

  • Review and process warranty claims, including assessment of non-warranty part and/or labor for both warrantable and partially warrantable repairs.

  • Maintains communication with supplier representatives and support centers to determine warrantable repairs.

  • Maintains warranty parts records and ensures supplier procedures for retaining used parts is followed; processing warranty returns to appropriate suppliers.

  • Manage and track warranty claim reports to ensure delinquencies are being paid and handled effectively.

  • Ensures accurate record keeping and accounting of warranty programs through review and monitoring of claims and submissions for the branch.