Warehouse Operations Lead | Parcel & Driver Coordination

Full-time Management & Operations, Sales

Job Description

• Delegate tasks for sorters & drivers depending on the number of headcounts
• Receive and inbound parcels from the linehaul team
• Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out in a timely manner
• Monitor driver behavior and ensure a high level of customer service
• Assist the fleet team lead in the deployment and training of new drivers where applicable
• Monitor and report KPI compliance
• Ensure the compliance of safety policies and standard operations procedures for in-hub parcel collection
  

Requirements

• Legally allowed to work in Sabah based on respective state law requirements
• Willing to work on a rational shift basis depending on business needs
• Basic Microsoft Excel skills
• Experience in logistics operations would be an advantage
• Familiarity with postcodes / r...