Job Description
About Akka Akka builds the platform that enterprises use to develop, deploy, and operate agentic AI systems.
Our customers run mission-critical workloads on top of Akka — many of them in regulated industries (financial services, healthcare, public sector, defense-adjacent) where the cost of an outage, a data leak, or a botched upgrade is measured in regulatory exposure, not just churn.
They are not buying SaaS.
They are buying a managed runtime they can stake their business on.
We extend resilience guarantees and 99.9999% availability commitments, and we deliver those through a hosted managed service. The role The VP of Delivery owns the end-to-end customer experience: proof of concepts, onboarding, production operations, reliability, support, and the human relationships that turn a first deployment into a long-term partnership.
This is not a SaaS-style customer success role — it is a delivery leadership role...