Vp Nordic Customer Excellence

Telenor Group

Full-time Other-General
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Location
fornebu, fornebu, Norway
Posted
July 15, 2026

Job Description

VP, Nordic Customer Excellence
Are you passionate about driving customer excellence by challenging the status quo and thinking strategically? Do you have a vision for boosting customer-centric innovation across different business units? Are you ready to lead and execute key commercial projects in a Nordic context? If so, you could be the perfect fit for the VP, Nordic Customer Excellence role!
As our VP Nordic Customer Excellence, you will be responsible for fostering a unified customer experience focus, approach, and best-practice sharing across the Nordic business units (BUs). You will identify and prioritise customer experience initiatives based on impact and synergies, and lead customer experience projects with a Nordic scope. You will work closely with the Nordic BUs and other functional teams across the Nordics/Group to deliver exceptional customer experiences, leveraging tools like GenAI to create personalised customer interactions and achieve automated, hassle-free custom...