Location
Remote, Remote, Colombia
Posted
June 30, 2026
Job Description
Vice President of Global Accounts
Think of yourself as the strategic architect and operational anchor for one of our most prestigious, high-growth portfolios in the global financial technology (FinTech) and digital cross-border payments space. Spanning two key delivery hubs in Colombia and Mexico, you will align regional operations to deliver flawless, compliant, and secure execution.
Key Responsibilities
- Drive Regional Operational Excellence: Oversee operational delivery across our strategic hubs in Mexico and Colombia, ensuring seamless alignment, redundancy planning, and nearshore performance optimization.
- Own High-Trust Dependency Metrics: Hold ultimate accountability for critical quality and efficiency metrics across distinct customer streams (Consumer & Business).
- Manage Dual-LOB Operational Strategies: Develop and execute tailored service frameworks for Consumer Operations and Business/Enterprise Operations.
- Strategi...