VP. Customer Success

UKG

Full-time other-general
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Location
Richmond, VA, United States
Posted
July 11, 2026

Job Description

Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
The Vice President, Customer Success is responsible for leading UKG’s global Customer Success organization, transforming Customer Success into a strategic growth engine that drives customer value realization, retention, expansion, advocacy, and measurable business outcomes through scalable engagement models, executive partnerships, and data-driven customer insig...