Location
mawaque, pampanga, Philippines
Posted
July 16, 2026
Job Description
Sutherland Global in Pampanga is seeking a Quality Manager to lead our mortgage servicing quality initiatives. You will develop and enhance a comprehensive Voice Quality Assurance framework focused on customer outcomes and compliance.
The ideal candidate has over 5 years of experience in Quality Assurance, specializing in Voice QA program deployment and data analysis. Applicants will also need strong communication skills and the ability to influence operational leaders.
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