Virtual Customer Care Representative (Remote - Contractual)
Negentropy Limited
Full-time
Other-General
Location
taguig city, national capital region, Philippines
Posted
July 25, 2026
Job Description
ABOUT THE COMPANY
Negentropy Limited is a Hong Kong–based social marketing agency operating in the fast-paced e-commerce space. We work with performance-driven teams focused on execution, speed, and results.
We are not a “chill” company. We are a high-accountability environment where people are expected to deliver, improve, and take ownership daily.
THE ROLE
We are hiring a detail-driven, performance-focused Customer Care Representative who can handle customer interactions with clarity, accuracy, and efficiency.
This role is for someone who:
- Communicates clearly and professionally, even under pressure
- Understands how customer experience impacts retention and sales
- Resolves issues with accuracy and attention to detail
- Can maintain consistency across high volumes of inquiries
- Is comfortable handling customer calls and can communicate confidently while identifying opportunities to recom...
Negentropy Limited is a Hong Kong–based social marketing agency operating in the fast-paced e-commerce space. We work with performance-driven teams focused on execution, speed, and results.
We are not a “chill” company. We are a high-accountability environment where people are expected to deliver, improve, and take ownership daily.
THE ROLE
We are hiring a detail-driven, performance-focused Customer Care Representative who can handle customer interactions with clarity, accuracy, and efficiency.
This role is for someone who:
- Communicates clearly and professionally, even under pressure
- Understands how customer experience impacts retention and sales
- Resolves issues with accuracy and attention to detail
- Can maintain consistency across high volumes of inquiries
- Is comfortable handling customer calls and can communicate confidently while identifying opportunities to recom...