Job Description
Hello! Welcome to Plaza Premium Group, we're people passionate about Making Travel Better. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.
You don't need to be from this industry, you do need to be passionate.
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About the offer
The Lounge Manager is responsible for the overall operation, service excellence, and guest experience within the VIP lounges at Madrid-Barajas Airport. This role ensures that all guests receive a premium, seamless, and personalized service aligned with company standards, while complying with AENA regulations and airport policies. The Lounge Manager leads, motivates, and develops the lounge team to deliver exceptional hospitality in a fast-paced, multicultural environment. This role reports directly to the Operati...