VIP Experience Executive

Mohegan Sun

Full-time other-general
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Location
Uncasville, CT, United States
Posted
July 04, 2026

Job Description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES




IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE (http://www.myworkday.com/mohegan/d/task/2998$46522.htmld)



Position Summary:


The VIP Experience Executive is a high activity, production focused role responsible for driving player loyalty and revenue through consistent, proactive outbound communication. This individual utilizes high volume outreach via phone, email, and SMS to foster relationships with VIPs. The Executive, VIP Experience will be responsible for both the retention of active players, and the strategic reactivation of lapsed accounts. By delivering personalized services and executing standardized reinvestment, this role ensures a premium and cohesive experience that aligns with overall team strategy while maintaining strict fiscal discipline.


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