Village Ice Cream COO Role

Full-time Management & Operations

Elevate operational standards at Village Ice Cream, a Calgary super-premium ice cream company. This leadership position emphasizes team development and community connection.The Chief Operating Officer will take charge of day-to-day operations across all locations, ensuring alignment with company priorities. You will report directly to the Founder and collaborate with a strong management team that includes heads of marketing and finance. Your role will be crucial in enhancing organizational systems, improving operational efficiency, and driving accountability across the organization.Key Responsibilities:
• Support and hold the leadership team accountable
• Ensure effective departmental alignment with business goals
• Identify and resolve operational gaps and inefficiencies
• Guide financial planning and performance improvement
• Drive continuous operational and cultural improvementsRequirements:
• 8-12 years of progressive leadership in operations
• Experienced in f...