Vice President, UX Research

Full-time Computer Occupations

Section 1: Position Summary

Ascensus powers the savings system across America for nearly 16M people saving for retirement, education, and expenses for those living with a disability. 

As a key role in UX Research, you will drive the research program across lines of business, including strategy and process, as well as hands-on usability testing. This is a key role on a highly talented UX team and is central to evaluating current and informing future digital experiences.

Responsible for driving the strategy, evolving the process, and conducting user testing for our client’s current and future digital experiences.

Section 2: Job Functions, Essential Duties and Responsibilities

Work closely with UX, product, technology, marketing, and analytics teams to evaluate digital journeys, identifying key pain points and new opportunities.

Plan, conduct, and analyze moderated and unmoderated usability tests

Identify and prioritize shorter ter...