Vice President, Technical Support Operations

Full-time other-general

The Vice-President, Operations role typically involves overseeing and directing the strategic planning, operations, and financial performance of department assigned to you.

Handling Service desk across multiple industries for clients across geographies

KILLS/QUALIFCATIONS

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
• Open to foreign nationals, especially Indian professionals (With relocation)
• Minimum of 10 years of leadership experience managing large-scale IT Service Desk operations.
• Proven executive leadership experience in global IT services organizations
• Strong expertise in IT Service Management (ITIL), service delivery, SLA/KPI management, and operational excellence.
• Excellent stakeholder management, strategic leadership, and people management skills.