Job Description
About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long‑term partnerships and empowering our people to drive positive change.
About The Job
IntouchCX is seeking a Vice President of Operations to be the face of our campuses, including hiring, training, quality control, reporting and client services. We’re looking for a leader who can collaborate with our global leadership teams to provide support and guidance to multiple client accounts. The ideal candidate will have a performance‑driven mindset and a passion for delivering extraordinary results for our clients. Experience managing a contact center with large call and interaction volumes is an asset.
As Vice President of Operations, You Will…
- Collaborate with various departments and leaders in the development and imple...