Job Description
Client Service Representative (Veterinary Receptionist)
(Client Experience & Engagement / Veterinary Concierge Role)
This is not a traditional front desk role.
If you’re someone who sees opportunities where others see tasks—who follows up, follows through, and genuinely cares about creating an exceptional experience in a veterinary hospital setting—this may be exactly what you’ve been looking for.
VCA Morris Plains Animal Hospital is seeking a Client Service Representative to take ownership of the entire client journey—from first contact to long-term relationship building—while supporting high-quality animal care for companion animals, including dogs and cats.
What Makes This Role Different
You are not just answering phones or checking clients in.
You are: