veterinary receptionist

Full-time Other

Responsibilities

• Master appointment scheduling, balancing veterinarian availability with urgent patient needs to ensure optimal clinic workflow.
• Serve as the compassionate first point of contact, expertly managing client inquiries via phone, email, and in-person, providing reassurance and clear information.
• Efficiently process client check‑ins and check‑outs, accurately handling payments, insurance information, and necessary paperwork with meticulous attention to detail.
• Maintain and update patient records, ensuring all medical history, treatment notes, and billing information are current and easily accessible for the veterinary team.

Qualifications

• High School Diploma or equivalent required; Associate's degree or veterinary assistant certification preferred.
• Minimum 1-2 years of experience in customer service, preferably within a veterinary clinic or animal care setting.
• Proficiency in veterin...