Veterinary Client Service Representative
Keystone Veterinary Emergency & Referral
Job Description
Description
Keystone Veterinary Emergency & Referral is looking for a part-time Client Service Representative to join our Emergency team as part of the Thrive Pet Healthcare community in Havertown, PA.
About You
You play a critical role in the client experience during some of their most emotional moments. As a Client Service Representative (CSR) in our emergency hospital, you serve as the primary point of contact for pet owners. You'll provide clear communication, compassion and calm guidance in a fast-paced, high-acuity environment. Your work includes triaging incoming calls, coordinating patient admissions and discharges, explaining the next steps in care, and supporting the medical team by ensuring accurate information flow form intake through discharge.
The success of your patients’ care matters to you, and your success matters to us.
Your Experience & Skills
· Minimum 2 years of experience...