Verifications Representative

Guitar Center

FullTime Sales Representatives, Wholesale and Manufacturing
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Location
Draper, Utah, United States
Posted
July 21, 2026

Job Description

Job Description

PURPOSE OF THE JOB

The Verifications Analyst receives reviews and responds to all flagged customer orders to reduce fraud occurrences and to mitigate the financial impact to the company from these occurrences. The Verifications Analyst will interact with banks, financial institutions, and customers to resolve issues in a satisfactory manner and to ensure customer retention.

RESPONSIBILITIES/DUTIES

  • Call banks to verify credit card information (name, billing address, phone number, ship to address, etc.) and remove authorizations.
  • Answer inbound customer calls regarding orders under verification review.
  • Service internal customers (stores, contact centers, etc.) regarding orders under review.
  • Confirm customer orders and shipping information.
  • Review flagged orders making an educated decision based on experience, data points, and current fraud trends.
  • ...

    • Job Details

    • Job Type
      FullTime
    • Category
      Sales Representatives, Wholesale and Manufacturing
    • Date Posted
      July 21, 2026
    • Application Deadline
      August 30, 2026