Location
vaughan, york region, Canada
Posted
June 16, 2026
Job Description
Explore an exciting opportunity with Miele as a Vaughan Hybrid Bilingual Service Representative. This role focuses on outstanding customer experiences in both English and French.
As a full-time Bilingual Customer Service Representative, you will efficiently manage incoming and outgoing calls, addressing customer needs with care and precision. Your ability to upsell Miele products and deliver resolutions will contribute to the overall team success. Commitment to continuous improvement through training is also key in this role.
Key Responsibilities:
• Provide timely responses to customer inquiries
• Customize communication tactics for customer interactions
• Accurately log all customer interactions and outcomes
• Facilitate upselling of Miele’s premium products
• Participate in training sessions for ongoing skill enhancement
Requirements:
• Minimum of 2 years in customer service, call centre preferred
• Bilingual ability in English and French is essential
As a full-time Bilingual Customer Service Representative, you will efficiently manage incoming and outgoing calls, addressing customer needs with care and precision. Your ability to upsell Miele products and deliver resolutions will contribute to the overall team success. Commitment to continuous improvement through training is also key in this role.
Key Responsibilities:
• Provide timely responses to customer inquiries
• Customize communication tactics for customer interactions
• Accurately log all customer interactions and outcomes
• Facilitate upselling of Miele’s premium products
• Participate in training sessions for ongoing skill enhancement
Requirements:
• Minimum of 2 years in customer service, call centre preferred
• Bilingual ability in English and French is essential