Job Description
Job description:
We are looking for a skilled Application Support Analyst. with experience in the Utilities domain to support mission-critical systems such as ADMS, OMS, CIS, and Work Management platforms. This role requires strong SQL/PLSQL expertise, excellent debugging skills, and the ability to handle production incidents in a high-availability, 24x7 environment supporting grid and customer operations.
Key Responsibilities
" Provide L1/L2 production support for utility applications (ADMS, OMS, Reports)
" Monitor grid-supporting applications and ensure high system availability and performance
" Troubleshoot and resolve issues impacting outage management and service operations
" Perform SQL/PLSQL-based data analysis to investi...