user support technician (Kamloops)

Wikads

Full-time Other
Apply Now
Location
kamloops, thompson nicola regional district, Canada
Posted
July 13, 2026

Job Description

Overview

English

Languages

English

Education

  • College/CEGEP
  • or equivalent experience

Experience

  • 3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper ...