Location
stavanger, stavanger, Norway
Posted
June 26, 2026
Job Description
At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a **User Support Specialist**to join our UniQue team in Stravanger.
**What will you be doing in this role?**
- Guide and support users through the enrolment process for all end-devices (laptops, tablets, mobile phones, iPads).
- Assist users seeking technical support at the IT Kiosk and provide troubleshooting using diagnostic techniques and targeted questions.
- Train users in best practices to optimize device use and self-enrolment.
- Manage end-user hardware delivery, lifecycle, and replacement, including imaging and re-imaging of workstations (tablets, desktops, laptops, iPhones).
- Escalate unresolved technical issues to the appropriate next-level support team.
- Collaborate with other business areas to resolve incidents and fulfill service requests efficiently.
- Collect and communicate user feedback and suggestions to internal ch...
**What will you be doing in this role?**
- Guide and support users through the enrolment process for all end-devices (laptops, tablets, mobile phones, iPads).
- Assist users seeking technical support at the IT Kiosk and provide troubleshooting using diagnostic techniques and targeted questions.
- Train users in best practices to optimize device use and self-enrolment.
- Manage end-user hardware delivery, lifecycle, and replacement, including imaging and re-imaging of workstations (tablets, desktops, laptops, iPhones).
- Escalate unresolved technical issues to the appropriate next-level support team.
- Collaborate with other business areas to resolve incidents and fulfill service requests efficiently.
- Collect and communicate user feedback and suggestions to internal ch...