User Experience Sr. Lead Analyst

Citigroup Inc.

Full-time Other-General
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Location
distrito federal, distrito federal, Mexico
Posted
June 14, 2026

Job Description

User Experience Sr. Lead Analyst

The User Experience Sr. Lead Analyst is a senior level principal role, acting as a thought leader in the research, analysis and design of digital products and systems.

User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.

Responsibilities
  • Lead meetings with users, clients, product sponsors and technology to understand project requirements
  • Plan and perform UX research, define IA, user journeys, and create personas
  • Identify metrics and data that can support decision-making, guiding tech ...