Location
hinatuan, surigao del sur, Philippines
Posted
June 03, 2026
Job Description
Description
Combination of data entry, research, and administrative support duties.
- Ensure all customers/clients receive the highest level of service by answering inquiries and resolving issues, primarily through email and Monday Boards.
- Respond to basic inquiries from Brokers, agents, and customers/clients concerning a policy status or billing error.
- Ensure that all relevant requests are promptly addressed and accurate information is effectively communicated to the client.
- Ensure the accuracy of all updates made to client payment information, billing plans, effective date changes, and endorsement requests through both backend and frontend systems.
Requirements
- Bachelor's or College degree.
- IT graduates or related computer courses is an advantage.
- Critical decision-making skills.
- Good communication skills both written and verbal.
- Attention to detail. ...