Uk german-speaking customer service advisor

Full-time Other-General

Job Title

UK German-Speaking Customer Service Advisor

Job Description

We are looking for a German‑speaking Customer Service Advisor to work on‑site from our Cape Town office. The role will be part of an international innovative campaign, delivering excellent customer service to a global client base.

Qualifications Minimum 6 months of international call centre experience (customer service, sales or chat/email) – essential. Fluent in German – essential. Experience in travel, e‑commerce, retail and fintech – advantageous. Pass Grade 12 – essential. Clear credit and criminal record – essential. Ability to work shifts in a 24‑hour environment – essential. Responsibilities Provide excellent customer experiences at all times. Verify and update customer information. Proactively offer solutions to any issues or concerns customers might face. Exhibit outstanding administrative skills covering planning, organization and management. Own the customer experience and follow‑through....