Apply Now
Location
Calgary, Alberta, Canada
Posted
March 23, 2026

Job Description

On behalf of our GoC Defence client, S.i. Systems is searching for ERP Help Desk Specialist (DRMIS Field Service Representative) to deliver embedded, front-line SAP/DRMIS support for aircraft maintenance organizations. Provides application and operational support services to the RCAF in support of DRMIS and SAP-based solutions. Responsible for incident management, business requirements development, reporting, documentation, and stakeholder communications in accordance with DND and RCAF procedures.

*On Site in Trenton*

Responsibilities

  • Create, manage, and track Incident Reports (IRs) and Service Requests using SAP Solution Manager (SolMan).
  • Provide Level 2 support including incident analysis, triage, coordination of resolution, and lifecycle validation.
  • Develop business requirements and supporting documentation for incidents and enhancements.
  • Communicate incident status and resolutions to RCAF clientele.
  • Analyze ...

    • Job Details

    • Job Type
      Contract
    • Category
      Computer Occupations
    • Date Posted
      March 23, 2026
    • Application Deadline
      May 02, 2026