Job Description
Location: Sofic Office, Mai Chi Tho, Thu Duc, HCMC
Main Tasks
1. System Ownership & Support
Act as the Transport System Superuser, ensuring effective delivery and support of TMS (Transport Management System) solutions
Provide system expertise, advisory, and troubleshooting support across functions and locations
Maintain TMS master data (customer, drivers, vehicles, rates, fuel adjustments) with high accuracy
2. Stakeholder & Vendor Coordination
Collaborate with internal stakeholders (Customer Experience, Transport Operations, Product teams) to ensure system alignment with operational needs
Work closely with external vendors to define and deliver TMS requirements
Build and maintain strong stakeholder engagement across all levels
3. TMS Implementation & Enhancement
Represent business operations during TMS implementation projects in Vietnam
Ensure operational requirements are full...