Transition and Business Analyst

Michael Page

Permanent Business Operations Specialists
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Location
Gurugram, Haryana, India
Posted
June 15, 2026

Job Description

  • You'll be part of global teams across Bupa markets
  • You'll get to work on building innovative digital health solutions

    • About Our Client

    Bupa is a leading international healthcare company, established in 1947.

    Job Description

    The accountabilities and responsibilities of the role will vary according to the specific assignment(s) at any one time:-

    Transitions (End-to-End)

  • Own complex multi-process transitions from global locations (UK/APAC/Others).
  • Create and govern transition frameworks, wave plans, tollgates, risk registers.
  • Lead discovery, KT, shadow, reverse-shadow, and go-live phases.
  • Track benefits, FTE realization, and productivity ramp-up.
  • Be escalation point for all critical transitions.



    • Service Management

  • Establish service governance (SLAs, KPIs, cadence, escalation models).
  • Build run-state operating model across teams.
  • Design co...

    • Job Details

    • Job Type
      Permanent
    • Category
      Business Operations Specialists
    • Date Posted
      June 15, 2026
    • Application Deadline
      July 25, 2026