Location
calgary, ab, Canada
Posted
June 14, 2026
Job Description
Join Infosys as a Principal Consultant in Telecom, guiding service transformations for top industry players like AT&T and Bell Canada. Leverage your expertise in enterprise architecture and customer care strategies to drive impactful change.
As a Principal in Business Consulting for Telecom, you will lead major consulting engagements, specializing in telecom operations and business strategies. Your role will focus on AI-enabled service transformations and operational simplifications, catering to major companies like Verizon, T-Mobile, and Rogers. You will bring profound knowledge of BSS/OSS solutions and contribute to designing effective solutions aligned with clients' transformation goals.
Key Responsibilities: • Define technology transformation roadmaps and business architecture • Lead consulting engagements over $1M focused on customer service • Guide multi-disciplinary teams across strategy and operations • Oversee workshops with telecom leadership on operations •...
As a Principal in Business Consulting for Telecom, you will lead major consulting engagements, specializing in telecom operations and business strategies. Your role will focus on AI-enabled service transformations and operational simplifications, catering to major companies like Verizon, T-Mobile, and Rogers. You will bring profound knowledge of BSS/OSS solutions and contribute to designing effective solutions aligned with clients' transformation goals.
Key Responsibilities: • Define technology transformation roadmaps and business architecture • Lead consulting engagements over $1M focused on customer service • Guide multi-disciplinary teams across strategy and operations • Oversee workshops with telecom leadership on operations •...