Transformation & BPM Manager

Coface

Full-time Other-General
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Location
dubai, dubai, United-Arab-Emirates
Posted
July 03, 2026

Job Description

Responsibilities
  • Build-up and manage transformation programs, according to the company's strategy
  • Build-up and manage process efficiency with the fronters, to reach better quality of service
  • Set up local governance for Projects portfolio management
  • Coordinate requirements collection and change management for tools enhancements/corrections requests
  • Animate local committees to gather needs & development requests
  • Plan & follow up the activities, motivate and inspire team to successfully complete tasks
  • Build strong relationships, achieve buy‑in of key stakeholders and influence others
  • Risk management: coordinate the issues to be solved and decisions to be taken
  • Ensure key deliverables are met, the projects finish on time and budget
  • Apply continuous improvement in project methodology
  • Report at different levels (tactical/operational/board of directors) with timely and effectiv...